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Phone: +49 (0)4502 801-81

Opening hours:
Mon - Fri: 8 am - 6 pm

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Coronavirus COVID-19

As of 05th January 2021

The safety of our customers has our fullest attention and is always our top priority!

We take all necessary precautions to prevent the contagion and spread of Coronavirus SARS-CoV-2 / COVID-19 on board of our ferries.

You can download our measures here as PDF.

 

Trip to Sweden

✔ Our ferries are operating on schedule

You can find information regarding your Sweden holiday here

✔ You can find more information about travelling to Sweden here.

Entrance to Sweden for Germans and other EU citizens is allowed

  • As of December 21, 2020 until January 21, 2021, it is not permitted to enter Sweden via Denmark if you are not resident in Sweden;
    Direct entry from Germany to Sweden is permitted

Travelling to Germany for touristic reasons

From 02nd November 2020 until the end of November 2020, it is no longer permitted to use overnight accommodation offers in hotels, vacation apartments or similar for touristic purposes.

Accommodations remain open for necessary purposes and business travels.

It is still allowed to travel to Germany.

 

Return to Germany

If you have stayed in a risk area within the last 10 days and do not fall under one of the exceptions listed below*, you are obliged to register your entry to Germany digitally and to go into a domestic quarantine immediately upon entry.

You can submit the digital registration under the following link: www.einreiseanmeldung.de.

After registration you will receive a confirmation with a QR code or a registration number (Formular-ID). We kindly ask you to register urgently before the Check-In at Trelleborg harbour. You cannot check in without the confirmation. You must still carry the document with you on entry and show it to the authorities on request. If it is not possible for you to submit a digital entry application due to a lack of technical equipment or due to a technical problem, please contact the Check-In terminal in Trelleborg.

Further information can be found here.

Please inform yourself additionally about the individual entry and quarantine regulations of your respective federal state and at your responsible health department of your region.

* The following groups of persons do not need to register for entry:

  • Persons who have only travelled through a risk area and have not had a stopover there,
  • Persons who enter the Federal Republic of Germany only for transit,
  • Persons who have stayed in a risk area for less than 24 hours or who enter the Federal Republic of Germany for up to 24 hours as part of border traffic with neighbouring countries
  • Persons who enter the Federal Republic of Germany for professional reasons in order to transport persons, goods or merchandise across borders by road, rail, sea or air.

 

Risk areas according to our route map

Sweden: the whole country is currently classified as a risk area

Lithuania: the whole country is currently classified as a risk area

Poland: the whole country is currently classified as a risk area

Latvia: the regions Latgale, Riga, Vidzeme, Pieriga and Zemgale are classified as risk areas

Norway: the regions Oslo, Innlandet and Viken are classified as risk areas

Estonia: the whole country is currently classified as a risk area

Denmark: except of the the Färöer and Greenland, the whole country is currently classified as a risk area

Netherland: the whole country is currently classified as a risk area

Finland: the regions Uusimaa with Helsinki, Pöijät-Häme and Varsinais-Suomi are classified as risk area

Before entering Germany, returners from risk areas are obliged to report to their local health department and, if necessary, to stay in quarantine for 14 days. In addition, a PCR test (Covid-19 test) is mandatory. Before returning home, please contact your local health department to find out about the necessary measures. This regulation applies until further notice.

Excluded from this regulation are freight drivers and bus drivers.

+++ Short term changes are possible. Please inform yourself independently before your trip and before returning to Germany about the current regulations of your federal and district government. +++

 

Existing booking

✔ Attractive rebooking possibilitieseven for 2021.*

✔ Rebook fast and easy at "My TT-Line"

✔ You can manage your booking without registration, if you do not have your Log-In data. You only need your booking number and e-mail, you used for the booking.

✔ You can find a description how to manage your booking online here.

✔ If you cancel the conditions of your chosen tariff apply

* Trips are bookable until 05.09.2021. For personal advise please contact us: +49 (0)4502/80181

** For bookings between 13.03.2020 and 15.07.2020 our adapted general terms and conditions apply. Those Bookings are rebookable and cancellable until 24 hours before departure (valid for SMART-, FLEX- & COMBI-Tickets, RETURN REBATE and RETURN HIT). 

 

New bookings

✔ We offer you the necessary flexibility and safety and adapted our FLEX-Ticket. You can cancel and rebook online free of charge until 24 hours before your departure.

✔ To get your required distance from other passengers we recommend to book a cabin. Therefore we have different offers which already include cabins or where you can book an additional cabin with a discount.

✔ You can make new bookings via our website

✔ You can find a guide how to book online here

 

You have questions?

✔ Please get in touch with us preferably via our contact form (replies may take more time than usual because of the high number of inquiries)

 For bookings within the next 72 hours or rebookings to 2021 please contact us: +49 (0)4502/80181

✔ Request will be answered in order from Monday to Friday between 08.00 am to 18.00 pm

✔ You can call us from Monday to Friday between 08.00 to 18.00 under +49 (0)4502/80181


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