Consulting and Booking:
Phone: +49 (0)4502 801-81

Opening hours:
Mon - Fri: 8 am - 6 pm

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Customer Service | Agencies | Freight

Contact us!

Do you have further questions? Before contacting us you might want to take a look at our customer service page, where we have compiled useful information: Before your journey, Booking, Onboard, and After your journey.

If you cannot find the answer there, please contact us via the contact forms below. In order to be able to revert back to you as soon as possible, please choose the correct topic for your question:

COVID-19:	Do you have a question about your existing booking regarding the corona virus COVID-19? Please fill in this rebooking contact form. We are happy to help you! For general questions please have a look at our Corona information pages. For further questions use our contact form.
Booking:	Do you have a question regarding an existing booking? Please fill in this contact form. Most of our package tours and other offers can be booked via our booking dialog. Should you not find a suitable journey please send us your booking request using the contact form provided.
Feedback:	We are always trying to improve our service and we are looking forward to hear about your great experiences, but also if you’re not happy about something, we need to know. Please do not hesitate to fill in this contact form.
Lost & Found:	Have you forgotten anything onboard? Please fill in this contact form.
Misc:	If you don’t find the topic of your question above, please feel free to get in touch with us via this contact form.