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Questions regarding existing booking

Do you have a question regarding an existing booking and did not find an answer on our customer service page? Please feel free to send us your request regarding your booking using the form provided.

All fields marked with * need to be filled in so we can handle your request more efficiently.

Please understand that it is not always possible to send you a quick response in every situation. Therefore, we ask you to call us briefly for bookings with less than one week before departure +48 91 326 3515.

Please see our terms & conditions when cancelling or rebooking.

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