TT-Line Bonus Card

TT-Line Bonus Club – Terms and Conditions 

1. Membership Eligibility and Registration

1.1  Any individual who has reached the age of eighteen (18) years may apply for TT-Line Bonus Club membership by registering online. Upon registration, the customer receives an individual Bonus Club customer number, which also serves as the membership account number in the Bonus Club.

1.2 TT-Line stores and processes the personal data provided during registration for the purpose of administering and maintaining the customer relationship and the Bonsu Club membership.

2. Earning Bonus Points and Discounts

2.1 Bonus Club members receive bonus points for booked and paid services, including:

• Ferry crossings 
• Hotel bookings 
• TT-Line travel programmes 
• Cabins 
• Pre-booked meals 
• Additional services 

2.2 Services or Products, redeemed in exchange for Bonus Points, do not generate additional bonus points..

2.3 Bonus points are not redeemable for cash and are not transferable.

2.4 Bonus points are awarded based on the amount spent according to the following rates:

• One (1) euro (€1.00) of turnover generates nine (9) bonus points.
• One (1) Swedish krona (SEK 1.00) of turnover generates one (1) bonus point.
• One (1) Polish Złoty (1 PLN) of turnover generates two (2) bonus points.

These conversion rates are subject to change.

2.5 Conference and group fares, freight bookings, and services booked after check-in do not generate bonus points.

2.6 Bonus points are credited automatically after completion of the trip. 

2.7 The number of bonus points accumulated in a participant’s account determines their club status and grants access to the privileges and discounts available at a given membership level.

2.8 Cancelled or unused trips do not generate bonus points. Partial cancellations result in a proportional reduction of bonus points. The final booking status is decisive.

2.9 Bookings made prior to registration may be credited retroactively for a maximum period of four (4) weeks.

2.10 Bonus points are credited to only one Bonus Club account per booking.

2.11 If discounts have already been granted under other regulations, no additional bonus points may be claimed.

2.12 Bonus points credited due to incorrect bookings, administrative errors, or misuse may be cancelled by TT-Line at any time.

3. Status Level Discounts and Promotions

Status level discounts granted under the Bonus Club are not combinable with any tariffs, campaigns, or other promotional offers. 

The return tariff rebate and the prebooking rebate on components constitute exceptions to this rule and may be combined with status-level discounts. 

The customer may decide upon booking whether to use a discount, enabled by a campaign, or the Bonus Club level-discount. However, a booking made through the customer's Bonus Club member number will generate Bonus Points regardless. 

4. Rewards and Points Redemption

4.1 Scope of Rewards and Redemption Conditions
Rewards can only be redeemed in connection with new bookings. These bookings can only be made through the contact form. You can select rewards from the TT-Line rewards catalogue, valid at the time. 

Discounts are limited to products and services classified as meals and crossings. 

4.2 Impact on Membership Level
When Bonus Points are redeemed, the member’s points balance is reduced accordingly. 

If a member no longer holds sufficient points to maintain their current membership level, the member will be downgraded automatically without prior notice. 

4.3 Addition of Services or Components to an Existing Booking 
If additional components or services are added to an existing booking at a later date, the Bonus Club Level Discount applicable to the customer's level at the time of booking will be applied. 

5. Identification and Claiming of Bonus Points

5.1 Members must identify themselves as Bonus Club customers when booking by providing their Bonus Club number.

5.2 If the number was not provided and the bonus points were not collected; members are not entitled to claim these bonus points retrospectively.

5.3 For online bookings, members must log in using their Bonus Club number.

5.4 Members booking through travel agencies may request bonus points from Bonus Club Support within four (4) weeks after completion of travel.

6. Validity and Expiry of Bonus Points

6.1 Bonus points older than two (2) years expire and are automatically deleted from the member’s account at three-month intervals.

7. Transferability of Membership

7.1 Membership benefits may be transferred to family members or relatives who are not entitled to their own membership, provided that the booking is made using the member’s customer number.

7.2 The member must receive the invoice and travel documents.

7.3 This regulation does not apply retroactively.

8. Changes to Member Information

8.1 Members can adjust any changes to their name or address through their Bonus Club profile online.

9. Booking Changes and Adjustments

9.1 In the event of booking changes initiated by TT-Line, bonus points will be credited based on the original booking.

10. Partner Services

10.1 TT-Line assumes no responsibility for benefits offered by cooperation partners.

10.2 Complaints and claims relating to partner services must be addressed directly to the respective provider.

11. Changes to the Bonus Club Program

11.1 TT-Line reserves the right to amend these Terms and Conditions and the benefits of the Bonus Club at any time without prior notice.

11.2 TT-Line may modify eligible crossings, fares, and conversion rates at its sole discretion.

12. Account Security and Unauthorized Use

12.1 Bonus Club members are responsible for maintaining the confidentiality of their login credentials, including usernames, passwords, and any other access information.

12.2 TT-Line accepts no liability for any loss, misuse, or unauthorized use of a Bonus Club account resulting from the disclosure, theft, or negligent handling of login credentials by the member

13. Termination of Membership

13.1 Both the member and TT-Line may terminate the Bonus Club membership at any time with four (4) weeks’ notice.

13.2 Upon termination, the Bonus Club account expires automatically.

13.3 Both parties reserve the right to extraordinary termination for good cause, including but not limited to misuse, fraud or non-payment.

14. Duration of the Bonus Club

14.1 The TT-Line Bonus Club membership remains valid until terminated or revoked by TT-Line or by the Bonus Club member.

15. Onboard Identification

15.1 Bonus Club holders may identify themselves on board by displaying the “My Bonus Card” section after logging in to their account.

June 2026